This was my first time ordering from Veeha Beauty, and I have to give them major praise for their customer service!
If you're familiar with this beauty and planet product, you know that it is no longer sold in the United States, and the remaining products are extremely difficult to find.
I really love this product and I purchased two sets knowing that they cost more than what I would normally pay and that the product volume per bottle is half of what I'm used to purchasing. With my naturally red, curly, coarse hair, I only wash my hair about twice a week, so I know these will last me quite a while.
Just be prepared to wait a little while for your order to arrive. Mine took 24 days. That said, the customer service throughout the process was excellent.
After about a week, I reached out to check on the shipping status. They responded extremely quickly and were very transparent about the difficulty they were having securing the product. They assured me they had a source they felt confident could provide it.
About a week later, I emailed again for an update and, once again, received a very quick response. They let me know they had secured my product and that it was on its way to the U.S. for delivery.
I really appreciated how responsive and transparent Veeha Beauty was throughout the entire process. They could have easily left me wondering what was happening, but instead they kept me informed and followed through.
I will definitely order from Veeha Beauty again. When you're trying to track down a hard-to-find product, having a company that communicates with you and actually delivers makes all the difference! ❤️